This fall, the Village of South Holland will roll out its new water bill, a full 8 ½ x 11 double-sided sheet, with a stub to mail with the payment.
The former billing system included a postcard size bill, which oftentimes was difficult to read, as expressed by many South Holland water customers. With the new full page bill, water customers will be pleased with the large, easy-to-read text.
The front side of the new bill will provide current billing information. The back side of the bill will provide helpful information related to water billing in general. Customers should expect to receive inserts in the water bill envelope, providing announcements of upcoming community events, community alerts, and other related news.
For the convenience of customers, a return envelope will be provided with the bill. Simply review the bill, tear off the payment stub, insert the payment and stub in the return envelope, place a stamp on it, and drop it in a mailbox.
For customers who enjoy the convenience of either direct withdrawal or online payment options, the new billing system will not impact these processes.
South Holland water customers will continue to receive their bill at the start of every month, with payment due by the 20th of every month.
This project is another example of the village demonstrating responsive and progressive leadership in this era of VISION 2022.
This transition will maximize the village’s ability to further enhance the level of communication with stakeholders.
For questions regarding the new water bill or to learn more about convenient payment options, contact the Village of South Holland Collector’s Office at (708) 210-2900.